top of page
LBFC-NO-BG.png
What fireplace layout are you looking for

ASK A QUOTE

Let’s Discuss Your Next Project

We're here to serve your next high-end cutting-edge project.

Please fill in the form and we'll get back to you asap.

23_edited.jpg
  • How do I maintain and clean my bioethanol fireplace?
    Maintaining and cleaning your bioethanol fireplace is simple. Regularly check the burner for any residue and clean it with a soft cloth. Refer to the user manual for detailed instructions. For optimal performance, use only the recommended bioethanol fuel and avoid using abrasive cleaning materials. If you encounter any issues, please contact our support team at sales@londonbioethanolfires.com or call us at 020 3005 4954. For more tips, visit our website.
  • What types of bioethanol fuel are recommended for your fireplaces?
    We recommend using high-quality bioethanol fuel that is specifically designed for fireplaces. This ensures optimal performance and safety. Avoid using any fuel that is not explicitly labeled for use in bioethanol fireplaces. For a list of recommended brands, please visit our website or contact our customer service at sales@londonbioethanolfires.com or call us at 020 3005 4954. Using the right fuel will enhance the longevity and efficiency of your fireplace.
  • Are your bioethanol fireplaces safe for indoor use?
    Yes, our bioethanol fireplaces are designed with advanced safety features, including CO2 sensors and auto shut down features, ensuring they are safe for indoor use. They do not produce smoke, soot, or ash, and are environmentally friendly and stylish. For more details, please refer to the safety guidelines provided in the user manual. If you have any questions, feel free to contact us at sales@londonbioethanolfires.com or call us at 020 3005 4954.
  • How do I install a bioethanol fireplace?
    Installing a bioethanol fireplace is straightforward. Most models come with detailed instructions and all necessary hardware. Generally, you will need to secure the fireplace to a wall or place it on a stable surface. For built-in models, professional installation is recommended. Please refer to the installation guide provided with your purchase for specific instructions. If you need further assistance, our design team is available to provide expert advice and solutions. Contact us at sales@londonbioethanolfires.com or call us at 020 3005 4954 for more information.
  • What safety precautions should I take when using a bioethanol fireplace?
    Always follow the manufacturer's instructions for safe use. Keep the fireplace away from flammable materials, and never leave it unattended while lit. Ensure proper ventilation in the room and use only the recommended bioethanol fuel. Our fireplaces come with advanced safety features like CO2 sensors and auto shut down. For a complete list of safety tips, please refer to the user manual or visit our website. If you have any questions, contact us at sales@londonbioethanolfires.com or call us at 020 3005 4954.
bottom of page